Leadership
The executive team running operations across both shops.
Chief Executive Officer
Executive Leadership & Strategic Direction
Maia oversees the long-term vision, growth strategy, and organizational leadership of Redbilly. She ensures every department operates with clarity, compliance, and purpose. Her role includes guiding expansion, strengthening vendor and regulatory relationships, and maintaining the financial health of the company. Maia sets the tone for culture, performance, and strategic decision-making across all Redbilly locations.
Chief Operating Officer
Operational Oversight & Multi-Location Management
Nick manages daily operations and ensures consistent execution of Redbilly standards across all stores. He leads staffing systems, workflow optimization, and cross-department coordination. Nick drives operational efficiency, implements scalable processes, and supports new location development. His leadership ensures smooth, compliant, and high-performing retail operations.
Director of Operations
Operations Leadership, Performance, Compliance & Growth
Payton provides strategic leadership for company wide operations, driving operational excellence, regulatory compliance, and consistent execution across every location. He oversees multi-store performance, team development, process improvement, operational standards and SOP development, while partnering with other executive leadership to implement scalable systems that enhance efficiency, strengthen accountability, and support long term growth.
Director of Business Development
Growth Strategy, Partnerships & New Opportunities
Justin identifies and develops new revenue opportunities, partnerships, and expansion strategies for Redbilly. He analyzes market trends, negotiates vendor agreements, and supports new product and location development. Justin works closely with leadership to strengthen Redbilly's competitive position and long-term growth trajectory.
Director of Marketing
Brand Strategy, Customer Engagement & Digital Presence
Josh leads Redbilly's brand identity, digital marketing, and customer experience strategy. He oversees SEO, Google Maps optimization, social media, email campaigns, and review management. Josh develops compliant promotions, loyalty programs, and product-focused marketing initiatives. His work strengthens customer engagement and supports growth across all Redbilly locations.
Executive Assistant
Executive Support & Organizational Coordination
Michelle provides high-level administrative support to Redbilly's executive team. She manages scheduling, communication, documentation, and project tracking. Michelle ensures smooth coordination between leadership and department heads while maintaining confidentiality and accuracy. Her role keeps executive operations organized, efficient, and aligned.
Director of Retail Performance
Retail Execution, Sales Performance & Team Development
As Director of Retail Performance, he oversees the execution, consistency, and success of RedBilly's retail locations. He works closely with store leadership to improve sales performance, strengthen inventory controls, develop teams, and ensure each location operates efficiently and delivers a high-quality customer experience. His focus is on driving accountability, identifying opportunities for improvement, and helping every store meet company standards and performance goals.